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You will find a list below of some of our most important policies and procedures. As always if you have any questions or concerns, please feel free to speak with your child's teacher or with our Children's Ministry Director, Jenny Sites.

First Aid, Incident Reports

Minor injuries can typically be treated with loving attention, a cool cloth or ice pack and a band-aid. We keep these items available in case they are needed. Regardless of the type of injury or accident, an Incident report will be completed for you to co-sign with a teacher when your child is picked up. If the injury is serious you will be notified immediately.

Safety and Health Procedures

We place a high priority on the safety of our children. When a child is checked in, a security tag is provided to whomever checked them in. Any one that comes to pick up a child must have the security tag for that child, or the child will not be allowed to leave the classroom.

Parent Paging System

When you check your child(ren) in you will be given a numbered tag that matches your child's bracelet. The numbers on that tag will appear on the screen during the service should you be needed back in the kids area.

Volunteer Policy

We are always looking for new volunteers to join our team! We want to provide a safe and secure environment for our children and families. Anyone interested in working with children at House of Providence is required to follow this three-step process prior to volunteering.

  • Step #1 : Formal Application
  • Step #2: Criminal History Clearance
  • Step #3: Training (read materials and/or attend training)
  • Volunteer Interactions with Children

    We ask our volunteers to live above reproach by observing the following guidelines:

  • Never find themselves alone with a child
  • Be sure that they can always be seen by another adult
  • Never use questionable language
  • Only female volunteers may assist children in the bathroom
  • Immediately report any incident to the Children's Ministry Director
  • At HOP we requre visible classroom spaces. People should be able to see into the HOP kids programs at all times. This prevent misunderstanding and misconduct.

    Sickness Policy

    It is our desire to maintain the healthiest environment possible for every child. If a child has been experiencing ANY contagious symtoms within the past 48 hours (fever, vomiting, rashes, colored snot, etc) they will not be permitted to attend class (exceptions are made for tething babies or children with allergies). If NO symptoms have been displayed for 48 hours, children are welcome to attend.

    Discipline Policy

    We believe parents are the main disciplers of their children, which includes discipline. In order to create a consitent and safe environment for our kids we have a 3 strikes policy. If a child recives 2 warnings for the same behavior, on the 3rd occurence the parent will be paged to remove the child for that day. If the same behavior is repeated weekly we may ask a parent to attend with their child until behavior is resolved. The only exception to this rule is for physical violence. In this case the parent will be immediately paged to remove their child for the day. We understand that at times there are difficult phases in life for a child. During those times we will do our best to support you and your child through the challenge while not compromising the positive classroom environment for the other children.

    Teenage Help

    Teenagers can be a great help, add lots of energy, and also act as great role models for younger kids to follow. We allow teenagers to work alongside properly screened adults when the teenager is 13+ years old and undergone our training.

    Emergency Procedures

    While we hope to never encounter an emergency situation, we must be prepared. In case of emergency, our procedure is to evacuate all children's classrooms to the nearest exit. Teachers and leaders will take all children safely to an appropriate area, determined by the Host/Security personnel. All of the children's classes will be sent to the same area. When the emergency is over, an authorized parent can meet their child safely in the designated area, or back in the apporpriate classroom if the situation permits. It is very important that when a parent picks up their child, they have the numbered tag they were given when they checked in.

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